
Frequently asked questions.
What is Reputation Management?
Reputation management is the process of helping businesses build and maintain a strong, positive image online. For most local businesses, this means getting more 5-star reviews from happy customers on platforms like Google, Facebook, or Yelp.
What is the Brunch Boost Pack?
Three short vertical videos (10–15s) optimized for TikTok & Reels, plus captions, thumbnails, and one posting recommendation. Delivered in 3–5 business days.
How much does it cost?
Trial pack: $175 (50% deposit to start). Monthly plans and add‑ons available — contact us for a custom quote.
How do I pay?
Pay securely via Stripe payment link, invoice, or in person. We require a 50% deposit before work begins.
What do you need from us before the shoot?
Completed onboarding form, logo files, menu items to feature, preferred shoot dates/times, and any brand guidelines or special instructions.
How long does a shoot take?
A typical mini shoot on‑site takes 30–60 minutes. We’ll confirm timing after the onboarding form.
When will we get the videos?
Final MP4s are delivered within 3–5 business days after we receive the deposit and all required assets.
How many revisions are included?
One round of minor revisions per video is included. Additional revisions are billed at $25 per revision or $40/hour.
Who owns the videos?
After full payment, you receive a perpetual, non‑exclusive right to use the videos for marketing and advertising. We reserve the right to include work in our portfolio.
Can you post for us or run our ads?
Yes — we offer managed posting and local ad setup as add‑on services. Ask for pricing and options.
Do you offer ongoing content subscriptions?
Yes — monthly plans (e.g., 12 videos/month) are available for consistent content. Contact us to discuss a retainer.
What if we don’t see results?
We measure simple KPIs (views, link clicks, reservations). If you post as advised and don’t see uplift, we offer a $25 credit toward your next pack or recommend a tailored follow‑up plan.
How do I book?
Click “Add to Cart” and purchase the “Brunch Boost Pack” to pay the deposit or (coming soon) "Book Free Audit" to schedule a 15‑min call. After payment, complete the onboarding form and we’ll confirm the shoot.
Have another question?
Email lowcountryvisualz@gmail.com and we will reply back to you within 36 hours.